Confida Gizlilik Sözleşmesi

At Confida, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you use our mobile application ("Confida" or "the App").

1. Information We Collect

We may collect the following categories of information:

Personal Data (only if explicitly provided):

Name, email address, optional profile details

Emotional and Interactional Data:

Mood entries, conversation history, insights generated

Device & Technical Data:

Device model, OS version, IP address, App usage statistics

We do not collect sensitive personal data unless directly and knowingly provided by you.

2. Use of Information

Your data is used to:

Provide personalized emotional support experiences

Improve app performance, stability, and relevance

Generate and display insights relevant to your mood and usage

Perform limited, anonymized internal analytics

We do not sell, trade, or rent user data to any third parties.

3. Data Storage and Protection

All user data is stored securely via encrypted cloud storage solutions such as Firebase and is transmitted over HTTPS using industry-standard security protocols.

Access is restricted to authorized personnel only.

Conversations are not shared with any third parties.

We comply with GDPR, CCPA, and Apple/Google data privacy guidelines.

4. Third-Party Services

Confida uses the following trusted third-party services:

OpenAI API (to generate emotional support responses)

Firebase (for data storage and user authentication)

Adapty / RevenueCat (for in-app purchases and subscriptions)

Branch.io (for deep linking and campaign tracking)

Each third-party service follows its own privacy policies. We ensure only necessary data is shared and handled securely.

5. Your Rights

You have the right to:

Request deletion of your account and all associated data

Opt out of non-essential data tracking (where applicable)

Request access to stored personal information

Please contact us at [support@confida.app] for any data requests or questions.

6. Children’s Privacy

Confida is not intended for use by children under 13. We do not knowingly collect data from users under 13. If you believe a child has provided us personal data, please contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy as needed. We will notify users via in-app message or email (if available) when changes are significant. Continued use of the App implies acceptance of updated terms.

Terms of Use for Confida

Last updated: [Insert Date]

By downloading or using the Confida App, you agree to these Terms and Conditions. If you do not agree, please refrain from using the App.

1. Nature of the Service

Confida is an AI-powered emotional support companion. It is not a licensed therapist, medical service, or crisis intervention tool.

The App provides reflective and empathetic conversations, not professional therapy.

Users should seek professional help for mental health emergencies.

If you are in distress or facing a crisis, please contact your local emergency services or a licensed therapist.

2. Acceptable Use

You agree not to:

Misuse the App for unlawful, abusive, or manipulative purposes

Attempt to reverse engineer, duplicate, or exploit the platform

Share content that is offensive, violent, discriminatory, or harmful

3. Subscription and Billing

Confida may offer in-app purchases and premium features via monthly or annual subscriptions.

Payment is processed securely via Apple App Store / Google Play

Subscriptions renew automatically unless canceled at least 24 hours before renewal

You may manage subscriptions in your respective app store account settings

4. Limitation of Liability

We do not guarantee the accuracy, reliability, or effectiveness of any AI-generated content. The App is provided “as-is” without warranties of any kind.

Confida is not liable for decisions, mental health outcomes, or damages resulting from use of the App.

5. Termination

We reserve the right to terminate or suspend accounts for violations of these Terms.

6. Governing Law

These Terms shall be governed by the laws of [Your Country], without regard to its conflict of laws principles.

Contact

For questions or concerns:
📩 support@confida.app
🌐 www.confida.app